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G O L D  S U B S C R I P T I O N

                                           kpi reporting database support

 

 

 

Increase your ability to adapt to changing business needs, market demands and technology improvements. Our team of Oracle® and SQL Server™ experts will maintain and optimize your environment(s) while working to continually improve the availability, performance and recovery capabilities of your systems. Using our proven configuration standards and procedures, we will work with your team to make sure that your production systems are reliable, easily maintainable, highly available, and optimized for the highest performance.

 

 

 

OUR GOLD SUBSCRIPTION SERVICE PLAN FEATURES:

  • A comprehensive assessment of your database and server environment, providing documented results and recommendations
  • Verification of existing backup and recovery processes and ongoing maintenance support

  • Backup and Recovery Health Check and implementation of agreed recommendations

  •  Full maintenance of your system(s) to include; safeguarding against unexpected errors, thorough examination of key metrics that affect system performance and reliability, management of ongoing processes, troubleshooting and resolving known and unexpected errors, and tuning and optimization for optimal security, availability, and performance.  

  • Primary and standby DB server support  

  • Security Administration Product Bug Resolution Support  

  • 24/7/365 Alert Notification  

  • Critical problem diagnostics and resolution

  • Online access to trend and KPI reporting  

  • Monthly status reporting and Executive Communication

 

 
 

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