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Experience
We have a proven history and extensive experience in
providing Remote Database Managed Services in both
Oracle and SQL Server.
Security
We adhere to multiple security standards and use secure
protocols (e.g. ssh, ssh2, sftp, etc.) We constantly
enhance and monitor our communications and recommend
communication techniques for our clients.
Affordable
Support for complex systems doesn’t have to be costly. Our
team is made up of the highest level of skill, yet our
service rates are highly competitive in the industry.
Our Service
We offer service and support options that meet your
particular business needs; your place or ours, week-day
normal hours of operation coverage, evening after
business hours coverage, and weekend and holiday
coverage.
Informative
We provide business-focused, meaningful, KPI-driven
reporting through an easy to access “client portal”,
giving you control of your own information, as well as
the environment statistics.
Contracts
We have flexible contract terms. You choose the contract
that best fits your needs.
Recovery & Business Continuity
We provide business-driven recovery processes providing
“sleep-at-night” confidence for business management
True 24x7/365
We provide Round-the-Clock coverage for after-hours
support requirements and problem resolution.
Rapid Response
We provide several levels of response from “Critical” to
Non-Critical Support options.